At Asian Wealth Jewellers, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, in-store, or by phone.

1. Information We Collect

We collect and process the following types of personal information:

• Personal Details: Name, contact information (phone number, email address, postal address), and date of birth.

• Payment Information: Billing and payment details necessary for processing transactions.

• Purchase History: Information about the products you have bought from us.

• Communications: Any feedback, inquiries, or communications sent to us.

• Website Data: Information collected via cookies and similar technologies, including your IP address, browser type, and pages visited on our website.

2. How We Use Your Information

Your personal information is used for the following purposes:

• Processing Orders: To manage, fulfill, and deliver your purchases.

• Customer Support: To respond to your inquiries and provide assistance.

• Marketing and Promotions: To send you information about new products, special offers, and promotions (only if you have opted-in).

• Legal Obligations: To comply with applicable legal, regulatory, and financial requirements.

• Improving Services: To enhance your shopping experience and improve our products and services.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

• Service Providers: Companies that assist us in delivering our services, such as payment processors, delivery couriers, and IT support.

• Legal Obligations: When required by law or to protect our legal rights, such as in cases of fraud or criminal activity.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new business entity.

4. Your Privacy Rights

You have the following rights regarding your personal information:

• Access and Portability: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.

• Opt-Out: Withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Security Measures

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. While we strive to secure your data, no system can guarantee absolute security.

7. Cookies and Tracking

Our website uses cookies to improve functionality, analyze traffic, and personalize your experience. You can adjust your cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory compliance. The updated version will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us at:
Asian Wealth Jewellers
Address: 16-16A Baldwin’s Gardens, London, EC1N 7RJ